Book demo
29 March 2018

Predatar doubles down on customer service

Charlie joins Predatar having spent 2 years developing her knowledge of the IT Channel, working for a telemarketing company in Oxford, U.K.

Charlie’s first brush with technology was when she was chosen to be the model dancer for a video game called “Get Up and Dance”, developed for the Playstation 3 and Wii consoles in 2011. Our advice is don’t ever challenge Charlie to a dance-off!

Her new work passion is customer service and this makes her a great fit for Predatar. Like us, she believes great experiences come from the personal connections made, not just from technology speeds and feeds. Charlie will work closely with our partners to develop their customer service capability by getting the most out of the Predatar platform of automation, service management and artificial intelligence.

We thought we would ask Charlie a few questions by way of an introduction.

Q. Do you have a favourite sport?

A. Yes, because of my background as a dancer I’ve always enjoyed watching gymnastics.

Q. Do you have a favourite gymnast?

A. I’ve always admired Beth Tweddle as the first British female gymnast to win European, World and Olympic medals. I also like watching Simone Biles of the USA.

Q. What do you like doing in your spare time?

A. Taking my German Shepherd dog for long walks. Very long walks!

Q. Do you like to travel?

A. I haven’t done much travelling but I’m hoping to get out and meet some of our global partners which will be great

Commenting on Charlie’s appointment, Alistair Mackenzie, CEO at Predatar, highlighted the focus on customer service:

We preach the importance of customer service in the channel’s evolution from VAR to Service Provider, so it is important we put our money where our mouth is. Charlie will be a great resource for partners to get the most from their investment in the Predatar platform.

Please welcome Charlie to the team.

Learn more about
Predatar recovery assurance